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Frequently asked questions

General

Who's the company behind Plantarcure

Medical Technology Ltd, a UK based healthcare device manufacturer. MTL's head office is in Guernsey with offices in London and a fulfillment operation in Southampton.


Is PlantarCure proven to cure plantar fasciitis?

PlantarCure has been proven in clinical trials to help alleviate the pain of plantar fascia damage. In the most recent study 98% of the patients surveyed experienced relief of pain from the condition, 85% reported increased healing of their plantar fasciia.


Is PlantarCure guaranteed to remove all pain in my foot?

No. The level of pain relief varies between patients and can range from complete removal of all pain for some to a reduction in pain in others. As with all healthcare devices its effectiveness is dependent on the patient and can vary. Foot flexion, a common measure of the severity of plantar fasciitis, almost always increases with regular use.


What do I do if it doesn't work for me?

Simple, every order comes with a pre-addressed label for returns so you can easily post it to us for a refund. We operate a 14 day money back guarantee for UK orders.


Will PlantarCure help me if my plantar fasciitis is serious?

In the most recent survey of 100 patients, the selection procedure chose the most serious cases. Many patients had previously had injections, physiotherapy, anti-inflammatory drugs and bracing before being referred for the study. No participants in the survey had mild symptoms. 98% had pain relief using PlantarCure.

Treatment questions

Can Plantarcure be used for other tendon/tissue disorders?

Yes, there are other variations of Plantarcure for conditions such as tennis elbow and patella tendonitis. Please contact us for more information if you're interested in these.


Can I use Plantarcure anywhere?

Plantarcure is light, portable and safe to use while working, playing sports or other activities. Many users carry their device in their handbag or to work and use the device when they experience pain.


How does Plantarcure compare with TENS

TENS, or Transcutaneous electrical nerve stimulation has been proven to be less effective than Plantarcure as a treatment in clinical studies. It is also difficult to apply correctly to the foot, requires gel, pads and stops the user from using their foot when applied.


Can I use the device if I have a pacemaker/am diabetic/on medication

PlantarCure has no 'contra-indications' so is safe to use when pregnant, for pacemaker wearers and when on other medication. It should not be used if you have an open wound or you are under 16 years of age without supervision of an adult.


Does it work for achillies tendonitis?

The underlying cause of plantar fasciitis pain is very similar to achillies tendonitis. Many people have used it successfully for this condition and clinical trials have been undertaken on the achilles showing the same treatment results.

Operating the device

How long do the batteries last?

On a single charge the integrated battery is suitable for 3 to 4 treatments. Charging takes 6 to 8 hours.


How do you charge the device?

Push the charger plug fully into the green pad where it says 'DC' and plug in the other end of the cable into a USB socket. There is a faint red glow when charging and a bright green light when charged. Remove the charger cable before activating the device.


How do you use the pulse settings on the device?

Press and hold the on/off button to turn the device on. Repeated pressing of the button cycles through the pulse modes. Press and hold the button to turn off. When starting, the device will always start at setting one. When cycling through the modes after mode 10, the device returns to mode 1.

More questions? Contact us