Easy Returns Process
Hassle-free returns with full refund guarantee - your satisfaction is our priority
Why Return Your Device?
We understand that sometimes you need to return a product - whether it's not working as expected or you're simply not satisfied with your purchase.
At Plantarcure, we've made the returns process as straightforward as possible to ensure you get a full refund without any hassle.
4 Simple Steps to Return
Follow these easy steps for a smooth return experience
Find Your Returns Label
Every dispatch includes a returns label enclosed within the packaging. Locate this label in your original shipment.
Complete Return Form
Fill out the "Reason for Return" form that's attached to the label. This helps us process your refund quickly.
Repack Securely
Pack the item securely in its original packaging along with the completed return form to ensure safe transit.
Send via Post Office
Attach the self-adhesive returns label to the package and take it to your local Post Office for dispatch.
Important Reminder
Keep your proof-of-posting!
If your product is lost in transit, we need to see your proof-of-posting receipt before we can issue a refund or replacement. This protects both you and us.
Processing Times
- Return received and processed: 2-3 business days
- Refund issued: 5-7 business days after processing
- Bank processing time: 3-5 additional business days